Guest Service Areas
The new Guest Services Areas are located on the lower levels of both Concourse A and Concourse B.
Each concourse has the following amenities:
Sensory Room
The sensory rooms were designed with our younger passengers with autism and sensory issues in mind. The furniture includes different ottoman shapes and beanbag chairs that can be rearranged. The airport provides fidget spinners for kids to help them release nervous energy.
Lactation Room
Mothers who need to breastfeed their children or pump while traveling or working can utilize these private rooms. The rooms are equipped with comfortable furniture, outlets for breast pumps, a changing table and a sink.
Family Restroom
The new lower-level family restrooms have both standard changing tables and adult changing tables, which are essential since many adults with intellectual or physical disabilities cannot utilize standard toilets.
Quiet Room
The quiet rooms are the perfect place for people with dementia, PTSD or anxiety to take a break if they tend to become overwhelmed by stimulating environments. The quiet rooms have dimmable lighting and relaxing décor. Fidget mats, which are handmade by Airport Ambassadors, are also available for passengers with dementia. Using a fidget mat is calming for many people with dementia.
Indoor Service Animal and Pet Relief Area
Indoor and outdoor pet relief areas allow passengers to take care of their furry friends while traveling. The new indoor pet relief areas have faux grass, pet waste disposable bags, hand sanitizer, sink and paper towels for users.