FAQ’s

ATM Machines:

Located pre-security near the security checkpoint, near valet parking on the ticketing level, and post-security in front of the Schlotzsky’s in the food court and ink by Hudson in the Connector hallway. The ATMs located at the airport are affiliated with Bank of Oklahoma.

ADA information:

Tulsa International Airport is accessible for all of our passengers. Services include family restrooms located pre-security and post-security, handicapped parking spaces on the first and third level of the parking garage near the tunnels and elevator banks, and a service animal relief area located outside of Schwab Hall and in front of the Delta ticket counter. For more information about planning your trip, click here.

Baggage Information:

Contact your airline for questions regarding luggage size, weight and baggage claim information. Links to airlines can be found here. Know what items are allowed in your carry-on bag, what can be packed in your checked baggage and what items are prohibited. A comprehensive list of items prohibited by the Transportation Security Administration can be found at tsa.gov. Some items may not be a security threat but are considered a hazardous material when transported by air such as lighter fluid or aerosol spray starch. To find out if an item is considered a hazardous or dangerous good, go to www.faa.gov/go/packsafe.

Bicycle Rack:

Bicycle parking is available for free in the garage. Enter through the Rental Car Return lane. The bicycle rack is located between the rental car area and public garage area on the A Concourse.

Business Center:

A business center is located on both concourses.

Conference Rooms:

Meeting rooms are available for rental and include the use of Wi-Fi connected TV screens, internet connection (laptop not provided). To reserve a room call (918) 838-5000.

Currency Exchange:

Currency exchange is not available in the terminal.

Dining:

A variety of dining options are located throughout the terminal ranging from grab-and-go sandwiches to full service restaurants. View the Terminal Map.

Flower Vending:

Flower vending machines are located in the waiting areas at each concourse exit.

Hours of Operation:

The terminal is always open. Generally, airline ticket counters open 90 minutes prior to their first scheduled departure. If in doubt, check with your airline to determine what time you can check-in.

Information and Paging:

Airport Ambassadors are available from 6:00 a.m. to 7:00 p.m. For information and paging services, call (918) 838-5046 or (918)-838-5047.

Lost and Found:

For information regarding a lost item, please submit a lost item inquiry on our TUL Lost and Found website. If you believe you left your item on the aircraft contact your airline. Links to airlines that fly from Tulsa can be found here. If you believe you left your item at the security checkpoint contact TSA at (918) 779-6403. If you believe you left your item on an airport parking shuttle bus call (918) 838-5470. The airport’s lost and found office is located in room B218, or you can call (918) 838-5333.

Luggage Carts:

Available 24 hrs. from automatic dispensing stands. The cost of renting a luggage cart is $5.00. All major credit cards are accepted.

Mail Drop:

After 9-11 letter drops became restricted in the terminal.

Military and Veteran’s Resource Center:

Located on Concourse A. Click here for more information.

Minute Massage:

Chair massage services are located on Concourse A.

Nursing Room:

There is a nursing room located on the pre-security ticketing level across the hallway from the women’s restroom. There are also two nursing rooms in on the lower level of Concourse A and B, in the Guest Services Areas. Expressed milk and frozen ice packs can be carried through the checkpoint. Check with TSA for additional information at https://www.tsa.gov/travel/special-procedures/traveling-children.

Observation Areas:

Observation areas will be open during daylight hours. The south area is located on Memorial Drive across from Fine Airport Parking and the north area is located on Port Road west of the Oklahoma Air National Guard.

Parking:

There are a variety of parking options available to meet your needs. Click here for more information.

Payphones:

There is one payphone in each baggage claim area.

Pets:

Pets are allowed in the terminal as long as they are on a leash or in a kennel.

Play Areas:

There are two play areas at the airport, one located pre-security in the Meet and Greet area on Concourse B, sponsored by the Tulsa Zoo. There is another play area located post-security between Gates B7 and B9, sponsored by Discovery Lab.

Post Office:

A full-service post office is located on Cargo Road adjacent to the airport terminal. Hours are Monday-Friday, 1:30PM-9:00PM, closing for lunch from 4:30PM-5:00PM. Saturday hours are 12PM-4PM.

Prohibited Items:

Click here for the Transportation Security Administration website for a current list of prohibited items.

REAL ID Act:

Oklahoma has an extension for REAL ID enforcement, allowing Federal agencies to accept driver’s licenses and identification cards from Oklahoma at Federal facilities, nuclear power plants and federally regulated commercial aircraft until May 7, 2025. To stay updated on any changes, visit this link: https://www.dhs.gov/real-id/oklahoma#

Self-Service Check-In:

Self Service Check-In Machines are conveniently located at most airline ticket counters and near the passenger security checkpoint.

Shoe Shine:

Tulsa International Airport’s premier shoe shine shop, Shoe Smiles, is located on Concourse A.

Shopping:

Airport shops offer a variety of snacks, souvenirs, travel necessities and luxury items. For more information about airport shops click here.

Smoking:

Smoking is not allowed in the terminal building.

Taxis:

Taxis are located curbside between the two baggage claim areas. Click here for more information.

Ticketing:

Passengers can pick up their boarding passes on the lower level of the airport, directly underneath the security checkpoint. American and Southwest Airlines also have kiosks to print boarding passes in front of the security checkpoint.

Vending:

Snack and beverage vending machines are located in the waiting areas at each concourse exit and on Concourse A near the Military Lounge and on Concourse B near Gate B1.

White Courtesy Phones:

White phones on walls throughout the terminal may be used to reach the Information Booths for paging or to reach Airport Operations (also known as airport police). Phone numbers are posted on the phones.

Wireless Internet:

Wi-Fi is available free of charge throughout the terminal.

Access TUL:

Access TUL is a group comprised of individuals who have disabilities and professionals who serve individuals with disabilities from within the Tulsa area. The committee was formed in January 2020 as part of TAIT’s commitment to remove barriers that inhibit the joy of air travel for everyone who uses the airport. Airport management endeavors to not just meet but to exceed ADA requirements. The Access TUL committee has partnered with the Airport by providing guidance in making decisions to improve services for passengers with disabilities. A few of the initiatives that the committee has help with are the Hidden Disability Sunflower Lanyard Program, the Dementia Friendly Airport designation, airport-wide wayfinding improvements and the the Guest Services Areas which include Sensory Rooms, Quiet Rooms, Service Animal Relief Areas, and Family Restrooms with Adult Changing Tables located on each concourse.